ITIL Training Courses
✓ Fully Accredited ITIL® Course by Peoplecert
✓ Includes Course Materials, Exams & Certificates
✓ Expert Instructors with 5 star customer rating
✓ Exams taken in classroom, not online
✓ ReAct Government Funded Accepted
ITIL® Training Courses in Cardiff, Swansea & Other Locations – Foundation & Practitioner Available
ITIL® – Foundation
ITIL® – Practitioner
Why Choose NILC For Your ITIL Training?
Learn why we should be your training provider of choice.
Industry Expert Trainers
Highly skilled trainers with real world Service Management experience
We are highly rated with 5 stars from Trustpilot
Exams taken in the classroom during the course
Courses available at our venues or your offices
At A Glance
Find out more about ITIL.
ITIL® (Information Technology Infrastructure Library) is used to provide a cohesive set of IT best practices that have been drawn from both public and private sectors across the globe. It is a framework for IT service management that provides guidance to businesses and individuals on how to use IT to meet business needs and deliver value. As a tool, ITIL® facilitates business change, transformation and progress by describing procedures, processes, tasks and checklists that are neither organisation nor technology specific, but that can be applied by either to establish a baseline from which to plan, implement and measure. It is also a tool for demonstrating compliance and measuring improvement.
In terms of value, ITIL® is becoming an increasingly desirable best practice because of the speed at which IT is constantly developing. An ITIL® course will allow candidates to obtain the knowledge necessary to navigate their way through the constantly changing technological advances, allowing them to be better equipped to manage resources and improve or optimise the product, service and delivery. As such, ITIL® is a means of managing IT services, rather than managing a specific project.