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Microsoft Outlook Introduction

✓  Wales’ leading Outlook training provider

✓  Free detailed course notes with every classroom course

✓  Expert instructors with 5 Star customer ratings

✓  Onsite training courses available

✓  ReAct Government Funded Accepted

Course Type



1 day




Not Available

Course Information

This Microsoft Outlook training class introduces the interface and gets students up and running quickly working with messages, calendars, and contacts.

After completing this course, students will be able to:

  • Work with new features in Outlook
  • Work with the Ribbon, Tabs, Groups, and Commands.
  • Work with the Backstage View.
  • Set up accounts and work with messages.
  • Work with calendars and contacts.


  • The Ribbon
  • Message Flagging
  • Navigation Pane
  • Instant Search


  • The Microsoft Outlook Screen
  • Help and Outlook demos
  • Printing help sheets
  • Navigation Pane
  • Standard Toolbar
  • Displaying or hiding toolbars


  • The structure of an email address
  • The advantages of using email
  • Spam or Unsolicited Email
  • Viruses
  • Phishing
  • Digital signatures


  • Creating and sending your first email
  • Sending emails to multiple addresses
  • Receiving emails
  • Using blind carbon copy
  • Setting message subject
  • Spell checking your message
  • Inserting a file into a message
  • Setting message importance
  • Setting message sensitivity


  • The Inbox Folder
  • The Inbox Screen
  • Selecting a message
  • Message Status icons
  • Reading a message
  • Forwarding a message
  • Opening or saving an attached file
  • Replying to the sender of a message
  • Replying to the sender and all recipients of a message
  • Printing a message
  • Previewing a message before printing
  • Printing Options


  • Selection techniques
  • Copying text to the Clipboard from a message
  • Pasting text from the Clipboard into a message
  • Copying text from one message to another
  • Cutting text to the Clipboard from a message
  • Moving text from one message to another
  • Copying text from another application into a message
  • Deleting text in a message
  • Deleting text to the left of the insertion point
  • Deleting text to the right of the insertion point
  • Deleting an attached file from a message


  • What are contacts?
  • Creating a contact
  • Adding the sender of a message to contacts
  • Addressing an email to a contact
  • Deleting a contact
  • Creating a new distribution list
  • Adding an email address to a distribution list
  • Removing an email address from a distribution list
  • Sending an email to a distribution list


  • Searching for a message
  • Searching for messages
  • Creating a new mail folder
  • Moving a message to a different folder
  • Deleting a mail folder
  • Sorting the contents of the Inbox
  • Deleting a message
  • Opening the Deleted Items Folder
  • Restoring a message from the Deleted Items Folder
  • Emptying the Deleted Items Folder
  • Flagging a message
  • Removing a flag mark from a mail message
  • Marking a message as unread
  • Marking a message as read


  • Adding an Inbox heading
  • Removing an Inbox heading
  • Resetting the Inbox headings


NILC reserves the right to improve the specification and format of its courses for the benefit of its customers without prior notice to the customer.

There is no formal assessment available for this course. Delegates knowledge will be tested in class through a series of informal exercises. 

  • Day 1 –  09:15am – 16:30pm 

This course includes:Microsoft Outlook Introduction Training Manual

  • Training from an experienced Microsoft trainer
  • Computer / Laptop to use for the duration of the course
  • Detailed course notes and sample exercises
  • Officeskills full colour course manual (if available)
  • Free online training videos (if available)
  • Refreshments

Dates and Prices for Microsoft Outlook Introduction

Choose your location

August 5, 2019 £205.00
October 30, 2019 £205.00

Please note all published prices are exclusive of VAT for consumers who pay no VAT or can recover VAT. The current rate of VAT is 20% for consumers that are required to pay VAT. All public classroom course bookings are subject to availability and minimum course numbers.

Why Choose NILC For Your Microsoft Outlook Training?


Industry Expert Trainers

Highly skilled trainers with real world Microsoft Outlook experience

Highly Rated

We are highly rated with 5 stars from Trustpilot


Detailed Support

Detailed course notes supplied with every classroom based course

Multiple Locations

Courses available at our venues or your offices

Our registered office and postal address is 50 Commercial Road, Newport, Gwent, NP20 2PE

All quoted prices are exclusive of VAT for consumers who pay no VAT or can recover VAT. The current rate of VAT is 20% for consumers that are required to pay VAT.
All course bookings are subject to availability.