Terms and Conditions
The published and agreed prices do not include any travel, accommodation or living expenses which the delegates may incur in attending, unless specifically mentioned on the training booking agreement.
Unless written cancellation is received at least 10 working days before the start date of the course, the full course fees including VAT are payable in full by the delegate and are non-refundable.
Should a course booking be made less than 10 working days prior to the course start date, the above cancellation terms still apply.
If the cancellation is received more than 10 working days in advance of the course start date, a cancellation admin fee of 25% of the agreed course price + VAT will be payable upon cancellation.
If you do need to make a cancellation please notify NILC in writing at 50 Commercial Road, Newport, Gwent, NP20 2PE.
Re-scheduling Courses or Exams
Re-scheduling training courses or examinations less than 10 working days prior to the agreed course/exam start date is not permitted.
Re-scheduling training courses or examinations more than 10 working days in advance of the agreed course/exam start date, a re-scheduling admin fee of 25% of the agreed course price + VAT will be payable upon re-scheduling.
Non-attendance of any course for any reason whatsoever is deemed to be a cancellation with no notice. The full course fees including VAT are payable in full by the delegate and are non-refundable.
NILC reserves the right to refuse admission to any person whom it considers in its absolute discretion to be unsuitable for the training programme.
Changes to Courses
NILC reserves the right to change any part of a published course for the benefit of our customers. NILC reserves the right to cancel, reschedule or change the training venue of any course and will advise the customer as soon as the change is known. NILC will use all reasonable endeavours to avoid changes in this nature. For any courses that are rescheduled due to unforeseen circumstances (e.g. tutor sickness / low course numbers) every endeavour will be made to find a replacement tutor or to reschedule the course.